Impact | Reverb – Seattle, WA

Our Impact

At Reverb, we put people first. We strive to make a positive impact on our community, empower marginalized voices, and model a flexible, family friendly workplace.

We are a Certified B Corporation®

B Corp Certification is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials. In order to achieve certification, a company must:

Demonstrate high social and environmental performance
Make a legal commitment by changing their corporate governance structure to be accountable to all stakeholders
Exhibit transparency

Why this matters

At Reverb, we believe that running a business is about much more than being profitable. It’s about creating a safe and productive environment where people can do their best work. It’s about scoping jobs so that people can enjoy their time both in and outside of work. In addition, every organization has the opportunity to give back to the people in its community. We consider making a positive impact to be our second bottom line, in addition to profitability. Impact is not limited to donations but includes volunteering, supporting local nonprofits, and using our voice to support those in need.

Our Founder

Mikaela Kiner founded Reverb after more than fifteen years in corporate HR. Over time, she found it increasingly hard to raise two young children while balancing the demands of long hours that often bled into evenings and weekends. She was also motivated to do human resources work in a meaningful way with less bureaucracy.

Even before the pandemic, Reverb’s focus on hybrid work and flexible schedules attracted parents and others who wanted to grow their careers while prioritizing time for self and family.

At Reverb, our goal is to help mission driven companies who care about the growth and well being of their teams.

By The Numbers

100%

Woman-Owned

83 nonprofit companies supported

75%+

of Reverb employees identify as women or nonbinary

Social Responsibility

Discount for all nonprofit clients helps us support underserved communities in need.
Our values include Principled: We do what’s right for the client at all times even if it means turning down work.
Adherence to ethical marketing practices.
Committed to providing a family-friendly workplace and providing competitive benefits to Reverb employees.
We encourage employees to manage their home offices in the most sustainable way possible through our virtual-office stewardship policy
Formal screening of the social and environmental practices and performance of our suppliers.

Giving Summary

1% of all our profits go to a designated local nonprofit.

Matching gifts program for employee charitable donations.

View Reverb’s donation report by clicking here.

DIVERSITY STATEMENT

We know:

Representation matters to our company, our clients, and our community.

Diverse teams lead to creative problem solving and better business outcomes.

Diversity and inclusion are essential to the work we do.

We strive to:

Build a diverse team including visible and invisible differences.

Continuously increase our own awareness of inclusion, equity, and engagement.

Develop meaningful connections and relationships with diverse communities.

We welcome and embrace:

The evolving identity of every person’s whole and authentic self.

All social identities that are inclusive and not rooted in harm or oppression.

We never compromise our values for business opportunities and do not work with companies who are not aligned with our mission to create kind and respectful workpalce cultures.

Satisfaction Guarantee

Reverb strives to meet every client’s needs to the very best of our ability. Because services is a people business, we’re committed to asking for feedback early and often. We are proud to have had an NPS of 80+ since we started tracking in 2017.

If at any time you are not fully satisfied with our work, please let us know. We will do everything in our power to adjust our approach and make sure we’re meeting your needs.