People Operations made easy

Scale your business faster with good HR infrastructure,
and everything else you need from culture to compliance.

Our HR experts are ready to handle your

We work with fast growing startups and nonprofits providing fractional and interim people operations and HR project support. Our flexible, customized services ensure you mitigate risks, implement the right processes for each stage of growth, and create a healthy, inclusive culture. Our team is there to empower your employees, advise leaders, and fill HR gaps. They’ll tackle both strategic and hands-on work.

We Offer

Foundational HR

We handle HR strategy and implementation so you can focus on your day job.

Mitigate risk with up-to-date, multi-state approved handbook and policies customized for you
Implement startup friendly HR processes to hire, develop, and retain your team
Create an intentional culture and values that scale as you grow

Interim CPO and Fractional HR Leadership

We can provide your first head of people, or fill the gap if you’re between leaders.

Act as Head of People for large or small organizations
Lead your HR team until you hire your next People Leader
Provide leave coverage ranging from HRBP to HR Director and CPO

HR Projects

Just in time project help, by people who have seen and done it before.

Create or update your compensation philosophy and structure
Organizational design (OD), job leveling, and career paths
Select and implement HR information systems (HRIS), applicant tracking systems (ATS), and other HR tools

HR Starter Kit

Our HR Starter Kit is ideal for busy leaders building people-first teams and cultures.

Wondering what will take your team to the next level?
Take our HR Quiz to find out!

How It Works

Assess Your Goals, Priorities, and Engagement Options

We’ll discuss your people and culture needs, priorities, timing, and budget.

Get Matched With an Expert

Meet and select a People Operations consultant who has the skills and expertise that meet your needs.

Get Started

Your People Operations consultant will confirm your goals and priorities then jump right in.

Our team checks in regularly to make sure you’re getting what you need.

Update your goals and hours as needed - we’re flexible!

Not sure where to start? Reverb offers a collection of free resources as a starting place.

Why Reverb? We...

Have the expertise you need so you can focus on your day job.

Ensure your people and culture processes align with your values.

Mitigate risks and tap into best in class HR practices.

Will look and feel like a member of your team.

Know what you need at every stage to scale.

Act as an employee ombuds for complicated questions and concerns.

SUCCESS STORIES

STARTUP HR LEADERSHIP

Flowroute

Telecommunications

Reverb partnered with Flowroute to create and implement a full suite of Human Resources programs which helped the company build their own internal HR team.

INTERIM HR LEADERSHIP

Crisis Connections

Nonprofit, Behavioral Health

After identifying a need for interim HR support, Crisis Connections began work with Reverb in 2020 and continues to maintain a strong partnership today.

SPECIALIZED HR SUPPORT/STARTUP PEOPLE OPERATIONS

LeoStella

Aerospace

LeoStella reached out to Reverb with the goal of finding support for their internal HR Business Partner on large compensation and HR projects.

Client Testimonials

“Before we hired Reverb’s consultant, our HR department was disorganized, policies and procedures were dated and there were no consistent practices and procedures that our staff could count on. The consultant completed a thorough assessment of our HR needs and designed a plan that thoughtfully addressed all these gaps and began to implement them. We are more than pleased with the services provided by the Reverb consultant. They were thorough, professional, and helped to create a sense of continuity and calm at the organization.”

Interim CEO, Crisis Connections

“Working with the team at Reverb has been a valued constant in the hectic day-to-day of running a fast-growing startup. I've had the pleasure of knowing the team for the past four years as we've grown from 15 to 150 FTEs. From leadership coaching, manager training, executive HR support, and a trusted sounding board, they've been that rare vendor that has fully crossed into being a partner. Even as we build out an internal People/HR function, I look forward to continuing to work with and learn from Mikaela & team for years to come.”

Xiao Wang- Co-Founder and CEO, Boundless

“I had the pleasure of working with an HR Consultant from Reverb shortly after I started a new role as Diversity, Inclusion, and Learning Lead at Bungie. Reverb provided strategic HR and design support on the creation of a new goal setting process. They also helped us to develop supporting materials such as a self-guided resource to create goals and templates to capture and track progress. This newfound strategic alignment throughout our organization will have a beneficial impact on our People Team processes, our culture, our employees and our leaders for a long time to come.”

Kelsey Wesley - Diversity, Inclusion & Learning Lead, Bungie

FAQ

Q: What does People Operations (People Ops) mean?

A: People Operations is a way of practicing HR that focuses on employee development and well-being. Some companies use the name People Operations instead of Human Resources.

Q: Are People Ops and HR the same?

A: In many ways, yes. However, People Ops implies a more employee-centric approach.

Q: What is the function of a People Ops team?

A: People Ops helps create strategies and policies that ensure all employees have what they need to do their jobs. That can range from tools, to training, and a culture where everyone can do their best work.

Q: I don’t know what I need, but I know I need help. Can you help me?

A: Absolutely. We would love to learn more about you, and what brings you to Reverb. We’ll work together to identify options and solutions.

Q: What is your approach to Diversity, Equity, Inclusion, and Belonging?

A. We are DEIB champions and approach all of our work through the lens of helping companies create healthy, inclusive culture.

Q: What benefits do I get from working with a consultant versus hiring a full time HR person?

A: So many! It can be cheaper. It can allow you to flex up and down depending on what’s going on with your growth and scaling. For fewer hours a week / month, we can get the tactical needs of your day to day operations met, as well advise leadership on what’s next, to making sure you are in compliance through all the years of experience and with the tools, resources and support of the Reverb team overall.