From Project to Partnership: The Collaborative Design
and Advising of the Elevating Leaders Program
Reverb partnered with a growing, mid-size Software Development company to help them design a new Elevating Leaders program for their leaders. The company’s Senior L&D Manager wanted a truly collaborative partner, not just a vendor who would hand over pre-packaged content. They needed a thought partner to help them build a custom program that would empower their leaders and align with the company’s specific needs.
For six months, Reverb’s facilitator worked side by side with the client to bring the program to life. They didn’t just create content; they built a genuine partnership based on Reverb’s competence in learning experience design, trust, and a shared desire to have fun and be
innovative. The collaboration was a coaching experience in itself, with Reverb’s facilitator helping the L&D leader with everything from program design to content development to refining their facilitation skills and learning how to secure buy-in from senior leadership. The result was a first-of-its-kind leadership development program tailored to the client.
The partnership resulted in a highly effective leadership development program that was embraced by participants and senior leadership alike.
Empowering the Client: Reverb’s coaching approach helped the L&D manager grow as a leader, giving her the confidence and skills to take full ownership of the program.
Enhanced Facilitation and Leadership Skills: Our work with the L&D manager wasn’t just about building content. Reverb wove a coaching approach and deliberate feedback practices into the partnership, helping the L&D manager refine her facilitation skills and better understand how to engage stakeholders and secure buy-in.
Highly Customized and Engaging Content: Reverb partnered with the client to create an innovative learning experience that combined in-person and virtual sessions, using real-life stories and leader voices to make the content engaging and relevant.
Strong Organizational Alignment: The program received enthusiastic approval from the client’s senior leaders, including the CEO, with minimal changes needed to the initial drafts, showing strong alignment from the start.
“Working with Reverb’s facilitator was one of the most valuable professional experiences I’ve had. She met me exactly where I was and worked with what I brought to guide me through a curriculum design journey
in a way that felt empowering and truly collaborative.Reverb’s facilitator has a kind of magic. She partners with you so deeply and personally that by the end of the process, you feel like you created this incredible outcome with a high degree of ownership; something you fully believe in and are proud to own. What made an especially meaningful business impact was how she wove in a coaching approach and deliberate feedback practice throughout the experience. Her pushes and questions prompted real reflection on what I was building, and I believe our managers and leaders will be better at coaching their teams because of it. This wasn’t surface-level skills training; it was deep, lasting capability-building that will ripple through the organization.
If you want to create a leadership learning experience that’s tailored, meaningful, and aligned with your business needs, and something you can really sink your teeth into, work with Reverb. If you’re looking for a pre-packaged, generic leadership curriculum to drop in and check the box, they’re not the right fit.”
– Senior L&D Manager