Reverb provides HR / People Operations consulting, management & leadership development, and executive coaching. Navigating decisions at work is twice as hard now. We have the expertise on our team to help you lead yours.

Improve Your Remote Management

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Plan and Execute your Return to Work

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Balance Accountability & Empathy

Remote Work

  • How do I hire and onboard people virtually as members of my team continue to work remotely for the foreseeable future? Redesign your hiring, onboarding, and training for a seamless virtual experience.
  • What can I do to support my people with feelings of anxiety, uncertainty, and isolation? Learn to notice when people are struggling and ask them what they need, even if it feels uncomfortable. Understand what your people need and build programs around supporting their mental and physical health.
  • How do I keep our culture alive while everyone is remote? Define your culture intentionally and let us help make a plan to reinforce it in everything you say and do

Return to Work

How do I prepare my people to return to the office? Who will lead the transition?

  • Who’s ready to come back? We’ll design and implement pulse surveys to gauge readiness to return. Prepare a phased plan and consider a hybrid workforce.
  • Do you know what you need to give people a sense of safety? We’ll help with the training and communications. Keep a two-way, on-going dialog.
  • What policies and guidelines need to be in place? We’ll help develop flexible work policies, work from home, privacy guidelines, sick policies, ADA considerations and more.

Plan the return:

  • Determine your approach
  • Develop new policies
  • Create your communication plan
  • Prepare the physical office

Prepare your people:

  • Listen to your employees
  • Train your team
  • Monitor closely and iterate as needed
  • Help people adjust and adapt
  • Care for employees to avoid burnout

Reverb is a proud contributor of this back to work toolkit from the Madrona Venture Group

Balancing Accountability and Empathy

There’s no question that leading with empathy is more important now than ever. Managers need the tools to do both. Here are some trainings that our clients have found most helpful. No matter the circumstance, continuous people development is key to a healthy organization.

Managing Mental Health Through Exceptional Times

  • Learn how your mental health is being impacted
  • How to spot potential issues
  • Discuss what you should be doing to keep mentally healthy

Building a Culture of Trust

  • Discuss the value of leaders demonstrating vulnerability and when you’ll get diminishing returns on that
  • Explore 4 behaviors that foster trust and 6 that break it
  • Apply an approach to setting teams up to have optimal dynamics

Leading Through Challenging Times

  • Explore what happens psychologically during a crisis
  • Apply practical tools to support themselves and others during two phases of crisis: Managing Ending and the Neutral Zone

Be Clear

  • Practice the importance of clarifying expectations on an ongoing basis
  • Explore delivering effective feedback using SBI: Situation, Behavior, Impact
  • Compare feedback and coaching and discuss when to leverage each
  • Discuss dealing with escalating patterns of underperformance

Resilience and Endurance

  • Create shared definitions of and differences between endurance and resilience
  • Reflect on your current situation through the lens of3 Zen Vows
  • Tap into your resourcefulness and create a personal resilience strategy 

Workshops can be customized to fit the needs of your team. For a full list of all workshop topics we can facilitate, visit our Management & Leadership Development page here.